Knowledgebase
TopNet Solutions > TopNet Solutions Helpdesk (Welcome to our NEW Helpdesk!) > Knowledgebase
Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Articles in this category:

 
Mac Compatibility Article rated 4.0/5.0
Unfortunately, our software is not compatible with Mac OS at this time.
What file size can Easy Web Video convert? Article rated 4.1/5.0
Easy Web Video can convert any length of video, but it is best to keep your web videos short, under 10 minutes each. As a general rule, the longer the video, the lower the percentage of viewers that w...
What types of files will Easy Web Video convert? Article rated 3.3/5.0
Easy Web Video can convert any of the following video files to flash for your website; avi, asf, mpg, mpeg, wmv, flv, .vob, .mov. For any other files, we suggest converting them to a compatible file u...
What are the System Requirements for Easy Web Video? Article rated 3.0/5.0
- Windows 98, XP, Vista, or Windows 7 - Internet Explorer 4 or higher (with Javascript enabled) - CPU: not less than Pentium 2 - 400Mhz - RAM: not less than 64MB - Free Disk Space: min. 5MB - Win...
Tips on validating with Vista and Windows 7 Article rated 2.0/5.0
If you have Vista or Windows 7 and are experiencing issues validating the software please ensure that you are logged in as admin (right click on the Easy Web Video icon and run the program as admin). ...
Mencoder Error or Conversion Failed Article rated 4.1/5.0
Most files work fine in Easy Web Video but for some reason some specific files can cause a problem. It could be the format or a codec used, etc. We suggest converting your original file to .mpeg2 t...
How to reach us by phone Article rated 2.7/5.0
We only offer product support via this Helpdesk and via email, however if you must reach us by phone we can be reached at 613-252-5404. You will need to leave a message and someone will get back to yo...
 


» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added